How do I reinstall Kayo on my smart TV?

How do I reinstall Kayo on my smart TV?

You fix persistent playback issues or app crashes when you uninstall and reinstall the Kayo Sports app. This process clears corrupted data and forces your TV to download the latest, bug-free version of the software. Follow this guide to remove the app, install it fresh, and activate it using kayo sports.com.au/connect.

Why You Need to Reinstall Kayo

Streaming apps store temporary files called cache to run faster. Sometimes this data breaks or gets old. You might see buffering, a black screen, or the app might refuse to open. An update often fixes these bugs, but sometimes the update itself fails. You solve this by wiping the slate clean. You delete the app entirely and download a fresh copy from your TV’s store. This resets your connection to the Kayo servers and often solves login loops.

Reinstalling on Samsung Smart TVs

Samsung TVs use the Tizen OS. You need to access the Apps menu to manage your installed software.

1. Press the Home button on your remote to open the Smart Hub.
2. Navigate to Apps and select the Settings icon (the small gear) in the top right corner.
3. Locate Kayo Sports in your list of downloaded apps.​
4. Select Delete from the dropdown menu. confirm you want to remove the app.
5. Return to the Apps home screen after the deletion finishes.
6. Select the Search icon (magnifying glass) and type “Kayo”.
7. Select Install or Download to get the fresh version.
8. Wait for the installation to complete and select Add to Home for easy access.

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Reinstalling on LG Smart TVs (WebOS)

LG TVs use WebOS, which organizes apps in a ribbon at the bottom of the screen. You must enter Edit Mode to remove items.

1. Press the Home button on your remote to bring up the app ribbon.
2. Scroll to the far right and select the Edit App List icon (pencil).​
3. Scroll left to find the Kayo Sports app.
4. Select the X icon or Trash Bin icon appearing above the Kayo app tile.
5. Select Yes when the TV asks if you want to delete the app.
6. Open the LG Content Store from the main menu once the app disappears.
7. Use the Search function to find “Kayo Sports”.
8. Select Install on the app page to download the latest version.

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Reinstalling on Android TV and Google TV

Sony, TCL, Hisense, and Nvidia Shield devices often run Android TV or Google TV. These systems behave like a smartphone.

1. Navigate to the Settings gear icon on your home screen.
2. Select Apps and then See all apps to view your installed software.
3. Scroll down and select Kayo Sports.
4. Select Uninstall and confirm your choice.​
5. Return to your home screen and open the Google Play Store.
6. Select the Search icon and type “Kayo Sports”.​
7. Select Install and wait for the process to finish.
8. Select Open immediately or find the app in your app drawer later.

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Activating Kayo with kayo sports.com.au/connect

You must link your TV to your account after you reinstall the app. The TV app will not ask for your username and password directly. It uses an activation code system to keep your account secure.

1. Open the Kayo Sports app on your TV.
2. Select Sign In. The screen displays a unique 6-digit or 8-digit code and a QR code.​
3. Grab your smartphone, tablet, or laptop.
4. Open a web browser and go to kayo sports.com.au/connect.
5. This URL often redirects you to the Streamotion activation page (auth.streamotion.com.au/activate). This is normal.
6. Enter the code exactly as it appears on your TV screen.
7. The site may ask you to log in with your email and password if you are not already signed in on your phone.
8. Your TV screen refreshes automatically once you enter the code.
9. Select your Profile on the TV and start streaming.

Troubleshooting After Reinstallation

Sometimes the app still misbehaves even after a fresh install. You check these external factors next.

Check Your Internet Speed

Streaming live sports requires a stable connection. Kayo recommends at least 7.5Mbps for HD streams. Run a speed test on your TV’s browser or a device connected to the same network. Reboot your modem and router if your speed is low. Unplug them from power, wait 30 seconds, and plug them back in.

Update TV Firmware

Old TV software conflicts with new apps. Manufacturers release updates to fix compatibility issues.

• Samsung: Go to Settings > Support > Software Update > Update Now.
• LG: Go to Settings > All Settings > General > About This TV > Check for Updates.​
• Android TV: Go to Settings > Device Preferences > About > System Update.

Clear Cache Without Uninstalling

You can sometimes fix minor glitches without a full reinstall.

• Go to your TV’s Settings menu.
• Select Apps and find Kayo Sports.
• Select Clear Cache (not Clear Data, unless you want to log out).
• Restart the app and see if performance improves.

Yeah, technology frustrates everyone sometimes. But these steps solve 90% of streaming problems. You take control of the situation, refresh the software, and get back to the game. Stop stressing over the glitch. Fix it and watch your team win.